This Privacy Policy explains how Riptide Pools Limited (“we”, “us”, “our”) collects, uses, and protects your personal information.
We are committed to safeguarding your privacy and ensuring that your personal data is protected. Any information you provide will only be used in accordance with this Privacy Policy.
By using our website, you are deemed to have accepted the terms of this Privacy Policy. Please read it carefully.
We may collect and process the following personal data:
· Name
· Contact details (including email address, telephone numbers, and postal address)
· Website usage data (including IP address, traffic data, location data, weblogs, and other communication data)
· Information about how you use our website and services
We collect personal data through the following channels:
· Telephone calls – when you contact us, we may collect information you provide during the call
· Email communication – we retain records of correspondence
· Website forms – including “Contact Us” submissions
· Website usage – through analytics tools to improve user experience
· Social media – when you interact with us via our social platforms
We only use your personal data where we have a lawful basis to do so. This includes:
· Performing a contract with you and managing your account
· Providing products and services
· Responding to enquiries and communications
· Improving our website, services, and user experience
· Internal analysis and business administration
We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.
We will only share your personal information:
· With your explicit consent
· Where required by law or regulatory obligation
· Your personal data is stored securely and only retained for as long as necessary for the purposes outlined in this policy
· Data is generally stored within the European Economic Area (EEA)
· If data is transferred outside the EEA, we ensure appropriate safeguards are in place to maintain equivalent levels of protection
You have the right to:
· Request access to the personal data we hold about you
· Request correction of inaccurate or incomplete data
· Request deletion of your personal data
· Withdraw consent where applicable
To exercise your rights, please contact us using the details below. We will respond promptly and no fee is required.
Our website uses cookies to enhance your browsing experience.
Cookies are small text files stored on your device that help us understand how users interact with our website.
· To improve website functionality and performance
· To analyse user behaviour via analytics tools (e.g., Google Analytics)
· To maintain session functionality
We do not use cookies for third-party advertising.
You can disable cookies through your browser settings. Please note that doing so may limit certain functionalities of the website.
For more information, visit: https://www.aboutcookies.org
If you have any questions about this Privacy Policy or your personal data, please contact us:
· Email: enquiries@riptidepools.co.uk
· Telephone: +44 01245 265036
· Address:
Riptide Pools Ltd
41 Robjohns Road
Chelmsford
CM1 3AG
United Kingdom
We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements or our business practices.
We recommend checking this page periodically to stay informed of any updates.
